Recently increasing, scam calls and messages are, on top of being a real annoyance, a concerning danger for your privacy. Thanks to the participation of our active community, we have created this guide to help you stay updated and safe against these threats.
For any of the cases described below, please follow our advise in order to deal with these calls and report your experience by reporting the call in our website to help other users like you.
Silent call scam
Have you ever run multiple times a day to your phone and fail to pick up on time because it only rang couple times? Or get a call that goes straight to silent when you pick up? Frustrating right?! You are probably a victim of what we call a Silent call scam.
This technique is designed to make you miss the calls systematically, inciting you to call back to an international or premium rate number, which is going to cost you a lot of money!
What should I do? Ignore it! Don’t pick up unknown numbers and let them go straight to voicemail. Genuine callers are likely to leave a message, scammers will not.
Car Accident Claims scam
“Have you recently been involved in an accident that wasn’t your fault?” Sounds familiar?! You probably already have experienced the frustration of these harassing calls that are not making much sense, wrongly claiming that you had a car crash in the past few years.
Targeting the entire population, the scammers hope to randomly find persons who actually had a car crash, and fool them by pretending that they are eligible to a compensation. The target victims are urged to communicate their banking details to process the claim.
What should I do? Hung up immediately! Do not waste more of your time. If ever you had a recent accident, real insurance companies dealing with this kind of claims will NEVER cold call you this way.
Computer and telecommunications related scam
This type of scam has been particularly increasing recently. The caller will claim to be from your phone/internet provider or a Microsoft technician, and allege that your line or system is either having issues, being compromised, or infected by a virus.
The fake technician will ask for your information to create a problem that was not there before and offer you a repair that will obviously cost you a large amount of money. Sometimes we have detected these fake tech support scammers are taking the users to a fake website were they are asked to download an antivirus, which is actually a virus!
What should I do? Use your common sense! If you have no problems with your equipment and line, this call should already alarm you. In any case, your real provider will not ask your personal information over the phone. Be particularly vigilant when the caller has a foreign accent, as many scams of this kind have been reported to come from India.
Government organisations scam
Our community has recently massively reported such scams, particularly from callers pretended to be HMRC agents. A pre-recorded message will urge you to contact HMRC via a given number concerning legal actions carried out against you.
Calling back, the potential victims will be asked to communicate their banking details to settle a non-existent debt.
What should I do? Don’t panic! You probably already know that you are on top of your taxes bills. In this case, just ignore the message.
If you have a doubt, check the veracity of the call first by comparing the phone number to the official list provided by HMRC.
Lottery or prize scam
This scam usually consists in an automated call claiming that you won an important amount of money from entering a competition or winning a lottery, free supermarket vouchers or any kind of products.
Calling back the phone number given, the fraud can cost you money in different ways. The number given might be a Premium rate number charging you extra just for returning the call, and will often lead to a dead line. A scammer might also answer and ask your banking details to transfer the amount of money offered and sometimes, request a transfer fee.
Alternatively, you can receive text messages offering random gifts or money. A contact number will similarly be given, bringing the same issues previously described, or a link to a dangerous website that is likely to install a malware that will steal your private data, such as credit cards, passwords…
What should I do? Free money, really?! Such things are too good to be true. Ignore these calls and text messages that will end up costing you more money that they are supposed to bring.
Other phishing calls and messages
The fraudsters can also call under the name of a genuine or a made-up company (bank, energy provider, random telemarketing company…) and pretend to call for general sales, financial advice or market research.
Stay vigilant! The final purpose of these calls is generally to steal personal information such as banking details. They sometimes already have some of your information, which does not mean that they are trustworthy.
What should I do? Hung up Immediately! NEVER say the word “Yes” as it could be recorded and used to authorise charging you on a bill.
Don’t forget to protect your mobile from the most dangerous phone numbers by downloading our CallBlocker app for Iphone and Android!