Phone scam data » Broadband


The broadband or internet scam has been around for a while now. Previously, the call would be from a recorded message asking you to press a button to speak to one of their agents as they have detected some issues with your internet connection.

More recently, the scammers have been calling their targets directly claiming to be from your broadband provider. They will tell you that there is an issue with your connection and you need to download software onto your PC or phone. This is an attempt to gain access to your device.

After this is done, they will have full control of your device and they will be able to log in to your online banking, steal your personal details, or ask you to pay a ransom to have a virus removed.

Another method the scammers use will be to inform you that your internet will be cut off due to required maintenance. This will then lead to asking you for personal or banking details.

Broadband activity is low

Broadband calls activity right now is low


The best way to measure how popular a scam is a scam, it's to measure how many calls have been made.



Calls detected in the past 24h



Calls detected in the past 30 days

Calls detected in the last 24 hours

Calls detected in the last 30 days


This is the top 10 of cities where the Broadband scam originated in the previous month.

uk map

20,156 Calls

London, UK

4,020 Calls

Newcastle, UK

3,993 Calls

Northern Ireland, UK

3,729 Calls

Manchester, UK

3,605 Calls

Birmingham, UK

2,870 Calls

Leeds, UK

2,152 Calls

Glasgow, UK

1,866 Calls

Bristol, UK

  1. London 20,156 calls

  2. Newcastle, Sunderland and Durham 4,020 calls

  3. Northern Ireland 3,993 calls

  4. Manchester 3,729 calls

  5. Birmingham 3,605 calls

  6. Leeds 2,870 calls

  7. Aldershot 2,703 calls

  8. Glasgow 2,152 calls

  9. Bristol 1,866 calls

  10. Abingdon 1,719 calls


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