Phone scam data » Tech Support


A scam that involves a random cold call from someone claiming to be from the Microsoft technical department, or another software company. The scammer on the line will claim they have detected a virus on your device. You will be told you need to download and install software on your device in order for it to be removed or fixed.

This will give the scammer full control and access to your PC, laptop, or mobile phone if you do so. Afterwards they will try and access your online banking to drain your account, steal all your personal information, or add a malicious virus to your device.

The ransomware installed will enable them to hold your device ‘hostage’, where you will need to pay a high fee in order to have it removed. This might be a one-off payment or they will ask for a monthly subscription for their services.

Tech Support activity is low

Tech Support calls activity right now is low


The best way to measure how popular a scam is a scam, it's to measure how many calls have been made.



Calls detected in the past 24h



Calls detected in the past 30 days

Calls detected in the last 24 hours

Calls detected in the last 30 days


This is the top 10 of cities where the Tech Support scam originated in the previous month.

uk map

5,490 Calls

London, UK

1,903 Calls

Manchester, UK

1,091 Calls

Southampton, UK

362 Calls

Leeds, UK

357 Calls

Reading, UK

351 Calls

Newcastle, UK

  1. London 5,490 calls

  2. Manchester 1,903 calls

  3. Southampton and Portsmouth 1,091 calls

  4. Witney 631 calls

  5. Arbroath 477 calls

  6. Bungay 402 calls

  7. Leeds 362 calls

  8. Reading 357 calls

  9. Newcastle, Sunderland and Durham 351 calls

  10. Aldershot 329 calls


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