Phone scam data » Tech Support


A scam that involves a random cold call from someone claiming to be from the Microsoft technical department, or another software company. The scammer on the line will claim they have detected a virus on your device. You will be told you need to download and install software on your device in order for it to be removed or fixed.

This will give the scammer full control and access to your PC, laptop, or mobile phone if you do so. Afterwards they will try and access your online banking to drain your account, steal all your personal information, or add a malicious virus to your device.

The ransomware installed will enable them to hold your device ‘hostage’, where you will need to pay a high fee in order to have it removed. This might be a one-off payment or they will ask for a monthly subscription for their services.

Tech Support activity is average

Tech Support calls activity right now is average


The best way to measure how popular a scam is a scam, it's to measure how many calls have been made.


Calls Received in the past 24h


Calls received in the past 30 days

Calls detected in the last 24 hours

Calls detected in the last 30 days


This is the top 10 of cities where these type of scams originated in the previous month.

uk map

1684 Calls

London, UK

626 Calls

Southampton, UK

242 Calls

Newcastle, UK

107 Calls

Aberdeen, UK

  1. London 1684 calls

  2. Southampton and Portsmouth 626 calls

  3. Boston 313 calls

  4. Aldershot 295 calls

  5. Newcastle, Sunderland and Durham 242 calls

  6. Blackpool 193 calls

  7. Chichester 170 calls

  8. Cambridge 142 calls

  9. Hastings 114 calls

  10. Aberdeen 107 calls


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