This number has been charging me for more than 2 years at round about £6.50 a month how do i go about getting my money back thanks
I just spoke to EE they cant do nothing and told me to Email them and tell them I want to Unsubscribe .
I have never subscribed to these people and they keep charging me 83 pence so very often.
EE cant you just stop them taking my hard earned money.
I have been being charged over £8.00 per month from this company for months without realising when I contacted EE said it was for text alerts which is something I have never had contacted EE and they said they would block the number but it still happening so phoned EE and they gave me the number I phoned but it was just an answering machine don't know what to do now
yep. I tried to cancel my phone contract with EE back in January 2019 BUT because of mysterious texts to this number , EE thought I was still using the contract ! I was told by EE that in March - almost every day I was texting this number - costing 21p each time ! The phone was never used to make any calls or receive any after January ??? only found out because Moorcroft Debt Recovery Limited sent us a bill from EE for £247.23 !!!! Beware.
Hi - i have just been notified of a colleague who has had this scam. Did you get a refund?
I have been told by EE that this number is for Surestream Digital and is for text alerts or tube alerts. I have no need for this and would not have subscribed anyway. I have called this number and of course there is just an ansaphone. I am now writing to them at St. Stephens House, Arthur Road, Windsor, Berks SL4 1RU
The problem is that of course a refund means bank details and there is no way I am going to do that so I have told them to send a cheque. It is simply a case of they are taking money for a service they did not provide because I sure did not get those texts on my phone.
watch this space
Any luck on refund? If so how did you go about it? Thanks
What did you do ? I have the same problem and they don't pick up the phone
I have been charged on my sons bill because EE sold my details onto a 3rd party! Even though i did NOT give them permission. I am furious.
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Charging me over £8.00 a month!! I've not subscribed to anything and I'm not with EE. Just don't know what to do.